Please send your purchase and receipt to:
Returns Dept.
Green Valley Nutrition™ 
PO Box 6245 
Charlottesville, VA 22906

You will be responsible for paying any shipping costs associated with returning your item. Shipping costs, if any, are non-refundable. If a package doesn't arrive and you don't use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you. Clearance and sale items are final and not returnable. International customers whose orders are not deliverable due to local regulations or customs seizure are not eligible for return or refund. 

We cannot accept returns on items that are not purchased directly from Green Valley Nutrition. For products purchased from a third-party (e.g., brick and mortar store or online distributor), please return products with proof of purchase directly to the third-party, which will be subject to their return policy. If you have any problems with your vendor, we'd love to know about it. Please reach out to us directly in such a case. We will not refund or replace items for products purchased from unauthorized sellers (eBay, Groupon, etc). We reserve the right to refuse returns on orders for any reason.

We make every effort to package your order so that it will arrive in great condition. Unfortunately, sometimes items may be damaged during shipment. We understand your frustration when this happens, and we will do everything we can to replace the product as quickly as possible. If you have received a damaged item, please e-mail us at support@greenvalleynutrition.com or call us at +1 434-207-8577. Give us your name, order number and the item number that was damaged and we will arrange for the damaged item to be replaced immediately.